At True Value, it’s all about the customer. Your customer. That’s why we’re more focused than ever on finding new ways to help you, our retailers, serve them better.
We want to know: What gets you out of bed and out the door every morning? What motivates you to do a great job, day in, day out? What’s the vision that drives your business? What’s the heart and soul behind the products on your shelves and the people on your payroll?
The answer is different for every retailer in the True Value family. Here at the co-op, our job is to understand why you work and to do a better job, each and every day, of supporting your success.
Because after all, that’s why we work.
“I take great pride in helping my retailers get resolution to their concerns!”
Data Processing Clerk
“My passion is connecting what I do with having a real impact across the Pacific Ocean.”
China Logistics Manager
“Change is inevitable. Either embrace it and guide change or fight it and let change guide you.”
“My passion is achieving 100 percent customer satisfaction.”
“It’s great helping to bring our retailers’ stories to life.”
Director of Corporate Communications
“We take great pride in getting product to our retailers safely and in perfect condition.”
Mark Molina and James Headen
“The value of change is the chance to rethink old assumptions. That’s exciting.”
Director, Quality Assurance
“The most important thing we can do at True Value is help our retailers put the customer first.”
“I serve my retailers by making sure the right products are in the right place—fast!”
“As a co-op, we’re here to make our retailers’ lives easier.”
Area Human Resources Consultant
“The value of change is in how we approach it—a positive approach with the end in mind is key.”
“I’m absolutely confident our retailers want to grow. Now is the time to get better—a lot better—at helping them.”
President and Chief Executive Officer
“It’s all about our values—putting our customer first through teamwork and stewardship.”
Data Collections Specialist
“I truly believe in the value of the independent retailer. I love supporting ours.”
Assistant General Counsel
“I want to see our retailers beat the competition and become the best hardware store in town.”
“I always treat my retailers with respect. That’s how I show I care.”
Data Processing Clerk
“The value of change? Change is how we keep growing and competing.”